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HP iPaq 310 Travel Series
HP iPaq 210 Enterprise Series
HP iPaq 110 Classic Series
iPaq rx5700 & rx5900 Series
iPaq rx4200 & iPaq rx4500 Series
iPaq hw6500 Series
iPaq hw6900 Series
iPaq hx2000 Series
iPaq rx1950 Series
iPaq h6300 Series
iPaq 5100, 5400 & 5500 Series
iPaq hx4700 Series
iPaq rx3100, 3400 & 3700 Series
iPaq h4300 Series
iPaq h4100 Series
iPaq rz1700 Series
iPaq h2200 Series
iPaq h3900 Series
iPaq h3800 Series
iPaq h1900 Series
iPaq h3700 Series
iPaq h3600 Series
iPaq h3100 Series
2G iPhone
3G iPhone
3GS iPhone
1st Generation iPod Touch
2nd Generation iPod Touch
1st Generation iPod Nano
2nd Generation iPod Nano
3rd Generation iPod Nano
4th Generation iPod Nano
1st & 2nd Generation iPod Mini
1st Generation iPod
2nd Generation iPod
3rd Generation iPod
4th Generation iPod
iPod Color
iPod Video
iPod Classic
Do you have a broken iPaq, but not
quite sure what’s wrong with it?
Create a work order and send in your device for a FREE
diagnostic test.
If the repair ends up costing more than you want to spend,
you only owe us for return shipping.
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| Refund
and Exchange Policy |
Customers must request
an RMA authorization prior to returning any merchandise to Optimistic
Enterprises, Inc.
- Authorization may
be obtained by email - info@ipaqrepair.com or phone - (512)528-0333
- RMA
is available to the original purchaser only.
- All software sales are final and no refund or exchange for any
software.
- Shipping and handling charges are non-refundable.
- Customer is
responsible for all the shipping charges associated with returning
the defective merchandise for exchange or refund.
- Unused and
unopened parts and accessories may be returned within 30 days
from the date of the original shipment for a full product refund.
- Any
non-defective parts and accessories that have been used or installed
by the customer are subject to a pro-rated refund amount based
on their used resale value. The restocking / remarket fee for
used, non-defective returns will normally be 15%, but can be much
greater depending on the condition of the returned part and our
ability to remarket it as a used item.
- All parts and labor are warranted
against defects in workmanship for 90 days from the date of the
original shipment and will be handled by exchange only
Refunds will not
be issued for parts or labor more than 30 days old.
- All warrantees are voided if returned product is found to be
abused, scratched, mishandled, mislabeled, modified, or altered
in any way.
- Customer is responsible for proper packaging of RMA
returns. All warranties will be void on items that are returned
inadequately packaged.
- Merchandise returned under warranty as
defective will be tested. Where the finding is contrary to the
complaint a Technical fee of not more than
$25.00 and the return shipping charges will be posted to the relevant account before
the item(s) is return the customer.
- Any wrong, missing, or damaged
item must be reported to RMA department within 24 hours of receipt
via E-mail or fax.
- Customers are responsible for paying any freight
charges incurred by refused shipment and undeliverable goods.
An additional 15% restocking fee will be deducted on each undeliverable
item(s) in the refused shipment.
We are not responsible
or liable for the loss of any data regardless of how caused. The
customer is responsible for backing up all information before
the product is shipped for repair or replacement.
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